My internet cut out right as I triggered a free spins feature on a Pragmatic slot. When I reloaded, the game just went back to the base screen. Are my winnings gone, or does the system remember the round?
Don't panic at all! The gaming servers log every single action independently of your visual screen. When you load that exact slot back up, it should resume right where it disconnected. You can read up on their game disconnection policies over at https://oarescoachesholywell.co.uk/ to see how their backend handles interrupted rounds. If it doesn't resume automatically, live chat can manually pull your spin ID history.